Artisanal Grill

Artisanal Grill is a balanced blend of salt, pepper, garlic and onion. Product is sold in 150g recyclable and resealable packaging.

Product Allergen and Dietary Disclosure

This product is manufactured and/or prepared in a facility where ingredients containing gluten, tree nuts, peanuts, and milk may be present. While reasonable precautions are taken to minimise cross-contact, the product may contain traces of gluten, nuts, and milk. This product does not contain added preservatives and is free from added sugars. Individuals with food allergies, intolerances, or specific dietary requirements should exercise caution. Consumers are encouraged to contact us prior to purchase or consumption should they require further information regarding ingredients, preparation processes, or other dietary considerations.

We aim to make our shipping process simple, reliable, and transparent so you can shop with confidence. All orders are carefully processed and dispatched within our stated handling time, and you’ll receive tracking information as soon as your order ships. We work with trusted shipping partners to ensure your items arrive safely and on time. If any issues occur during delivery, our support team is here to help resolve them quickly. Your satisfaction is important to us, and we’re committed to making sure your order reaches you securely and smoothly.

Returns Policy

Please read this policy carefully before completing your order.

All purchases made through our website, online platforms, or directly from us (including in-person, phone, email, or direct invoice purchases) are final and non-returnable. We do not accept returns, exchanges, or refunds for any products once the order has been completed and payment has been processed.

By purchasing our product, you acknowledge and agree to the following terms:

1. All Sales Are Final: Once an order has been placed and confirmed, it cannot be cancelled, returned, or refunded for any reason, including change of mind, incorrect selection, or no longer needing the product.

2. Customer Responsibility: Customers are responsible for reviewing product descriptions, specifications, compatibility, and quantities before completing their purchase.

3. Damaged or Faulty Products: If a product arrives damaged or defective, you must notify us within 48 hours of delivery with clear photos and order details. We will review the claim and may, at our discretion, offer a replacement or other resolution if the issue is verified.

4. Shipping Issues: We are not responsible for delays, lost shipments, or delivery issues caused by third-party shipping carriers once the order has been dispatched.

5. Policy Acceptance: By completing a purchase, you confirm that you have read, understood, and agreed to this No Returns Policy.

If you have any questions about a product before purchasing, please contact us prior to placing your order.